Why Sell on Walmart Marketplace? Boost Your Business
Introduction From 2021 to 2024, sell on Walmart Marketplace saw massive growth, welcoming over 50,000 new sellers and reaching a total of 150,000 sellers by 2024. The platform’s Gross Merchandise Volume (GMV) grew by more than 30% each year, and sellers saw strong results, with 73% reporting profit margins over 20%. Walmart also improved its […]
What is the Main Difference Between E-commerce and Dropshipping?
Introduction In the ever-evolving online business landscape, e-commerce and dropshipping are two main methods for selling products online, each with unique advantages and challenges. E-commerce has seen impressive growth, skyrocketing from $4.28 trillion in 2020 to an estimated $6.3 trillion by 2024. The model involves managing your inventory and managing shipping, which can lead to […]
Shopify vs WordPress: The Ultimate Platform Comparison for 2024
Introduction From 2021 to 2024, the debate between Shopify vs WordPress has been hot among business owners looking to create or improve their online presence. Shopify’s simplicity and built-in security features make it an excellent choice for a quick, effortless setup. It’s especially suited for beginners who prefer an all-in-one solution without worrying about the […]
How to Create a Shopify Development Store? Mastering Shopify Step-by-Step
Introduction Over the past few years, from 2021 to 2024, setting up or create a Shopify development store has become a straightforward yet essential part of navigating the e-commerce landscape. It starts by creating a Shopify Partner account, your gateway to experimenting with store setups via the Partner Dashboard. The development stores are not just […]
How Call Centers Works? BPO Company Operating Model
Introduction Ever placed a call about a delayed package or a frustrating tech issue? Those helpful voices on the other end often come from a call center, the bustling hub that connects businesses with their customers across various industries. From healthcare and technology to retail and travel, call centers are the lifeline for customer service, […]
How to Get Call Center Projects? A Complete Guide for 2024
Introduction Securing call center projects is a critical aspect of growing a successful BPO business. For new call centers, this initial client acquisition can be the biggest hurdle. There are two main approaches to getting call center projects. The first involves directly targeting businesses in your desired market, like the USA, through networking and social […]
How to Open a Call Center in Pakistan for USA Campaigns? A Complete Guide
Starting a call center in Pakistan specifically tailored for USA campaigns can be a highly profitable venture. This guide will walk you through every step of the process, from initial planning to registration, staffing, technology setup, and marketing strategies. By following this comprehensive guide, you can establish a successful call center business in Pakistan that […]
What is the First Call Resolution (FCR)?
What is the FCR (First Call Resolution)? First Call Resolution (FCR) is a critical metric in the customer service industry, measuring the ability of a contact center to resolve customer inquiries or issues during the first interaction. FCR is not only a measure of operational efficiency but also a significant indicator of customer satisfaction and […]
Power Dialer vs Predictive Dialer: Choosing the Right Tool for Your Business
Introduction Every call center feels the pressure to boost call volumes and agent productivity. With the right dialer, you can conquer daily targets while keeping your team focused and engaged. But, selecting between a power dialer and a predictive dialer isn’t a one-size-fits-all decision. This comprehensive guide will help you understand the differences between these […]
Improving Patient Satisfaction with Cloud-Based Call Center Solutions
In the healthcare industry, patient satisfaction is paramount, influencing both the reputation of healthcare providers and patient retention, as well as overall health outcomes. One innovative approach to enhancing patient satisfaction is the adoption of cloud-based call center solutions. These solutions revolutionize patient interaction by improving communication and accessibility, enabling healthcare providers to offer timely […]
