Engage your customers instantly.
Invest in Your Call Center's Success with Ziscomm's Targeted Call Center Training Programs
To survive in today’s competitive business environment, having skilled call center team is an indispensable asset. Ziscomm is fully aware of the fact that call centre plays an important role in establishing relationships with customers, promoting brand loyalty, and generating sales. Keeping that in mind, we have decided to come up training programs. The training programs are specifically designed to arm call center agents with the necessary skills and knowledge needed to excel in this domain.
Outbound Call Training: Drive Results with Targeted Communication!
Our outbound call training programs are specifically designed to ensure that your agents can effectively reach customers and achieve your business objectives.
- Sales Training: This training program is designed to develop your team’s ability to confidently engage leads, present product, service offerings, and navigate objections to close deals. Our sales training program focuses on effective communication techniques, product knowledge, and building connection, all tailored to your unique sales process.
- Campaign Training: To ensure your outbound campaigns run smoothly and achieve maximum impact, we are providing training tailored to campaign’s objective, scripts, and customer personnel. This will give your agents the mandatory proficiency to convey a consistent and effective message, eventually leading to a successful call center management program.
Technical Training: Master the Tools of the Trade
Ziscomm goes beyond communication skills training. We also offer technical training programs to make sure your agents can confidently handle the call center software they use daily. This enable them to become masters of their tools, a key aspect of being a successful call center training manager.
VICIdial Training: Our VICIdial training program delivers a complete insight of the platform’s features and its functionalities. Agents will be educated how to efficiently manage calls, utilize features like call recording and lead tracking, and troubleshoot any technical issues.
Inbound Call Training: Empowering Your Team to Deliver Exceptional Customer Service
First impression leaves a lasting impression. This is vital when building relationships, whether in an interview or customer service setting. To ensure a remarkable first impression for your company we have introduced inbound call training programs. This program emphasises on equipping your agents to handle customer inquiries, resolve issues professionally, and provide a positive and memorable experience.
Customer Support Training
Connectivity and Communication Trianing
Data Tracking and Getting Timely Replies
Invest in Your Call Center's Success with Ziscomm
Ziscomm’s call center training programs are designed to be flexible and adaptable to your needs. Whether you require training for new agents, ongoing skill development for your existing team, or targeted training for a specific campaign, we have the programs to meet your needs.
Grow Your Customers
Having these trainings for your
skilled team, Your Business will evolve.
Branding Strategy
A Rock solid Strategy to get more sales and ensure customers to subscribe.
Help and FAQ's
Our success in creating business solutions is due in large part spacially
to talented and highly committed team.
Engage your customers instantly.
Ready to Improve your
customer retention rate?
Connect with Ziscomm and Let your Team Train to the Peaks.